FAQs

We've put together a list of our most frequently asked questions so you can find out more about Donwood Glass and our products and services. If there are any other questions you'd like to know the answer to then please do get in touch

Can I get next day delivery?

Yes, on certain product lines. Get in touch to find out more and we’ll be happy to help.

Is there a minimum order?

No, please make an enquiry to find out more about our products and see how we can help.

How long are your double glazed units guaranteed for?

Donwood’s double glazed units are guaranteed for 10 years and meet Standard Institute EN 1279 quality regulations.

How long are your lead times?

Our lead times are highly competitive, and dependent on the types of glass you require and the processes needed.

Can I get samples?

Yes, samples are available on request. Use our enquiry form or call us to find out more.

How long do remakes take?

We offer next day remakes for customers located within the local area, or on the next scheduled delivery day for customers located outside of the area.